China's Citizen Hotline is Convenient and Useful

From December 8 to 11, the Silk Road Rediscovery Tour of Beijing's New Development, sponsored by Information Office of Beijing Municipality and organized by CRI Online of China Media Group, was held in Beijing. During the activity, Italian vlogger Rachele Longhi visited Beijing 12345 Citizen Hotline Service Center to learn about China's public services, and posted a vlog on YouTube. The video has received wide attention from overseas netizens.