On September 6th, the sound of machines roaring echoed inside the factory of Xuchang Wanqi Trading Co., Ltd. Watching the new equipment running smoothly in the factory yard, the person in charge of the company, Lu Yangtao, gave a thumbs up to Lu Yushan, the distribution area manager of State Grid Xuchang Power Supply Company, who came to offer services.
Staff investigated potential electrical safety hazards (Photo by Zhao Di)
Not long ago, Lu Yangtao established a company specializing in the production and processing of bath cabinets. After the new devices were set, he found it difficult to determine the installation capacity and cut costs. At that moment, a promotional page for electricity packages targeting small and micro enterprises in the power supply service network group eased his concerns. After receiving Lu Yangtao's electricity application, Lu Yushan accurately matched the production scale with electricity load, and completed the meter installation and power connection within 2 working days.
In recent years, in order to continuously improve customers' satisfaction with power supply, State Grid Xuchang Power Supply Company has introduced 21 electricity packages for customers to prioritize when handling new installations and capacity increases. The policy ensures that small and micro enterprises in both urban and rural areas with installation capacities of 160 kVA or below can enjoy comprehensive services that save time, effort, and money with zero on-site visits, zero approval procedures, and zero investment.
State Grid Xuchang Power Supply Company will continue to focus on the customer perspective, effectively integrating electricity packages with customized measures such as "one-stop service" to further optimize business process and create an efficient electricity business environment with high-quality services.
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