“The distribution transformer does work and can be used as usual”. Recently, staff from the State Grid Nanyang Electric Power Company have entered the distribution room of Henan Sanyuan New Materials Co., Ltd, conducted a power safety inspection to ensure a worry-free power supply for the company.
Businesses have gradually resumed in recent days. To promptly and thoroughly understand the electricity needs of major customers and provide a reliable power supply for production, the State Grid Nanyang Electric Power Company made arrangements, proactively conducting a full-scale post-holiday visit to key customers in the area. Staff made appointments by phone with customers in advance and made a follow-up visit. During the visits, they provided detailed explanations of various measures in optimizing the business environment, focusing on factors including installation time, procedures, costs, power supply reliability, and electricity purchasing services, to realize an effective communication of policies. They thoroughly learned about customers’ electricity needs, challenges, operational status, and development plans for the new year. They provided guidance on how to make a balance between production and living loads and scientifically select electricity pricing methods to help customers reduce energy costs. They also addressed electricity-related questions and collected customers’ reasonable suggestions for improving electricity use,. They carefully made a list of enterprises resuming operations, kept communication with them, and voluntarily provided services such as power restoration and equipment inspections. Additionally, they arranged for professionals to measure the temperature and load of key power lines and substations, identifying potential equipment risks that could arise from the increasing loads with the resumption of production, thereby ensuring the safe and reliable operation of the equipment for businesses.
Furthermore, the State Grid Nanyang Electric Power Company will further fulfill its responsibility in power supply especially in post-holiday resumption for key enterprises. They will carry out regular safety inspections and electricity consultation services based on the companies’ new production plans, providing strong power supply support for the businesses.
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