beijing
On March 25, staff of the State Grid Shangqiu Power Supply Company visited enterprises in the southern area of Xiayi County to learn about their electricity consumption. Through precise services, they aim to solve the electricity-related problems faced by these enterprises.
To further optimize the power business environment, the State Grid Shangqiu Power Supply Company has actively constructed a service model featuring “convenience, transparency, standardization, and normalization.” In addition, electricity application procedures have been streamlined, the number of required documents for electricity connections has been reduced, and online application services have been actively promoted. Additionally, inspections of distribution lines have been standardized and regularized. Power outage plans have been strictly regulated. Meanwhile, equipment allocation has been optimized, and workforce training has received significant attention. By promoting drone inspections and enhancing professional cable management, the management of potential cable hazards and operation and maintenance have been improved. As a result, the reliability of the power supply has been significantly enhanced. Moreover, the operation mode of the distribution network has been optimized, and maintenance plans have been reasonably arranged. Besides, the defect and fault rates of distribution lines have been reduced, and repeated and frequent power outages have been avoided. Furthermore, by proactively offering customers an “online shopping-style” experience for application services and a “logistics-style” display of the application process, the process has been made clearer and more transparent.
Looking ahead, the State Grid Shangqiu Power Supply Company will strive to elevate its service to new heights. Meanwhile, it will offer robust power support for key projects, enhance services for people’s daily lives, and boost local economic and social development.
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