“The components of the power distribution cabinet are in good condition with no signs of over-temperature.” Recently, at the Yellow River Sanxia Scenic Area in Jiyuan, Henan Province, known as a “scenic wonderland and popular summer getaway,” service staff from State Grid Jiyuan Power Supply Company carefully inspected power facilities and guided customers in implementing safety protection measures.
Endowed with abundant mountain and water resources and rich cultural heritage, Jiyuan features relatively low temperatures in mountainous areas during summer, making it an ideal destination for escaping the heat and enjoying leisure tourism. As scenic spots and cultural tourism venues have seen a sharp surge in visitor numbers recently, State Grid Jiyuan Power Supply Company has refined measures and improved service efficiency to provide comprehensive service support.
Tailored to the actual conditions of cultural tourism scenic spots and sites, State Grid Jiyuan Power Supply Company has established 12 power service grids. Each grid covers two to three scenic spots or cultural tourism sites to facilitate regular communication and proactive services. Staff are organized to regularly monitor electricity consumption conditions and assist with inspections of power lines, transformers, power distribution cabinets and other facilities. Identified problems are recorded and reported on-site, with risk locations pinpointed, rectification measures formulated, and customers assisted or guided in resolving issues.
In view of potential risks to safe electricity use posed by severe weather such as summer thunderstorms, State Grid Jiyuan Power Supply Company helps customers develop risk prevention plans and emergency response plans. It also conducts publicity on safe electricity use to improve power supply reliability under extreme weather conditions.
In addition, taking service grids as basic units, the company has established WeChat groups for customer communication to ensure rapid response to demands and timely resolution of problems. It also strengthens line inspection management and risk control, providing reliable electricity support for the development of the cultural tourism industry during the summer peak season. (Written by Li Jianguo)
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