“Our enterprise has a tight production schedule. Thanks to the on-site services provided by power supply company staff, we have avoided many electrical safety risks,” said the head of an agricultural product processing enterprise in Nanyang, Henan Province, on September 7. The remarks praised staff from State Grid Nanyang Power Supply Company during their visit. The enterprise’s smooth production is supported by the company’s services designed to ensure uninterrupted power supply through digital and smart technologies.
Staff members check for potential electrical safety hazards at an enterprise (Photo by Cao Hui)
Based on the needs of local pillar industries in Neixiang County, including agricultural and livestock product processing, equipment manufacturing and specialty agricultural product processing, State Grid Nanyang Power Supply Company promotes service upgrades through technological innovation, driving a shift in power supply reliability efforts from reactive repairs to proactive prevention. For industrial enterprises in the county that operate continuously, the company uses digital and smart service tools to precisely analyze their electrical loads and energy consumption patterns and conduct digital energy-efficiency assessments. It offers targeted recommendations on production scheduling optimization, adjustments to the billing method for basic electricity charges and reactive power management to help enterprises cut costs, improve efficiency and advance their green and low-carbon transition.
Meanwhile, State Grid Nanyang Power Supply Company implements an “account manager + distribution transformer service area manager” collaborative service model and develops a tailored service plan for each enterprise. It establishes dedicated electricity-use records for key enterprises. Using technologies such as drone inspections and infrared temperature measurement, the company conducts comprehensive safety inspections of enterprises’ external power supply lines and power distribution equipment, addressing potential risks promptly. To meet enterprises’ needs to expand production and increase power supply capacity, it provides a fast-track process for electricity connections to help projects connect to the grid and begin production sooner.
Going forward, State Grid Nanyang Power Supply Company will further expand the application of digital and smart services, focus on electricity demand arising from industrial development in the county, and continuously improve electricity services for enterprises to provide strong power support for the high-quality development of the local economy. (Written by Cao Hui)
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